1. WHAT PAYMENT METHODS DO YOU ACCEPT?

We accept all major credit cards (VISA, Mastercard, Discover, and PayPal payments.

2. HOW SECURE IS MY ONLINE ORDER?

When purchasing online using your credit card, all of your information is entered into a SSL secure web page. Your information is then SSL-encrypted and sent directly to our credit card provider's network, where your card and transaction is authorized and approved. Your credit card information is not stored on our servers.

3. ARE THERE ANY EXCHANGE RATES?

All of our transactions are based in US Dollars. If your credit card is based in another currency, your order total will be calculated in accordance with the daily exchange rate of the date your card issuer processes the transaction.

4. HOW DO I SET MY SHIPPING ADDRESS?

Since our website and service are based on English, all the information that you typed in is required to be English input method, including punctuations. If certain letters of your address contain Non-English letters, you are advised to use the similar English ones instead. For example, you may change letter "?" to "c"

5. CAN I CHANGE MY SHIPPING ADDRESS AFTER PLACING AN ORDER?

Please be advised that your shipping address cannot be revised after the order has been processed or shipped. Kindly update your shipping address to your residential address instead of your vacational address as we do not know how long the destination's customs department will have the package on hold.

7. WHAT DO I DO IF I HAVE MISSING ITEMS IN MY ORDER?
If something is still missing, please contact us immediately at  info@thecleanhand.com

 

What is the CleanHand Made of?

High quality injection molded ABS Plastic, not 3D printed.

Why is thecleanhand so unique?

Thecleanhand is a multi-functional device that does much more then just opening doors. It is a true no-touch tool.

How do I clean thecleanhand?

Its dishwasher safe, can easily be cleaned with warm water and soap. The handle creates a safe area for your fingers so that the part that touches surfaces is not the part that touches surfaces.

Is the cleanhand a heavy device?

TheCleanHand is very light, flexible and only weights 30 grams. If you have it on your belt or in your pocket its so light you wont even know its there.

Is thecleanhand TSA approved?

The TSA is made of ABS plastic, has no sharp points and is non an issue for the TSA.